We are sorry to hear you have an issue with an item. We pride ourselves on our quality and do the utmost to ensure all our products are made to the highest standard. However, we understand that anomalies may occur and these often don't become apparent until after the manufacturing process.
In store purchases
If you purchased the item in store, you can return the item to any of our Peter Alexander retail stores for our team to assess the item and provide you with a solution.
Online purchases
Items purchased online can be returned to any of our Peter Alexander retail stores for our team to assess the item and provide you with a solution.
If you are unable to get to a retail store, we can complete the assessment via our Customer Service team. Simply contact us here.